⭐ REFUND & CANCELLATION POLICY

Last Updated: 02-04-2026

This policy outlines how refunds, cancellations, and rescheduling are handled for all photography and videography services.

1. Deposits

• All deposits/retainers are non‑refundable.
• Deposits secure your date and cover administrative preparation.

2. Client Cancellations

• Cancellations must be submitted in writing.
• Deposits are non‑refundable.
• If cancellation occurs within 7 days of the session/event**, the full remaining balance may still be payable.
• No refunds are provided for change of mind.

3. Rescheduling

• Clients may reschedule once at no cost if notice is given at least 48 hours before the session.
• Additional reschedules may incur a fee.
• Weather‑related rescheduling is allowed at our discretion.

4. Photographer Cancellations

If we must cancel due to emergency or unforeseen circumstances:

• A full refund will be issued, or
• A rescheduled date will be offered
• If a replacement photographer is arranged, you will be notified

5. Refunds for Delivered Work

• Due to the nature of photography, no refunds are provided once images or videos have been delivered.
• Editing style is subjective and based on our artistic approach.

6. Late Arrivals

• Late arrivals reduce shooting time.
• No refunds or extensions are provided for lost time due to client lateness.

7. Digital Delivery Issues

• If files are corrupted or fail to deliver due to our fault, a re‑delivery or reshoot may be offered.
• We are not responsible for lost files after delivery—clients must download and back up their images.

8. Contact

For refund or cancellation enquiries: 

📧 Email: amitshotsofficial@gmail.com

🌐 Website: www.amitphotography.com.au (amitphotography.com.au in Bing)

📍Address:  Newcastle, NSW, Australia